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The search appliance may ignore common words and characters such as where and how and other digits and letters that slow down a search without improving the results.
Special Characters: Query Term Separators
By default, non-alphanumeric characters in a search query separate the query terms in the same way as space characters. The following characters are exceptions:
Double quote mark (") - Used as a special query term for phrase searches. Note that using double quotation marks for phrase search does reduce the number of query terms. For example, the search term "DICHLORO-2-PYRIDINECARBOXYLIC ACID" is considered as single query term.
Ampersand (&) - Treated as another character in the query term in which it is included.
Asterisk (*) -Asterisk is evaluated as a wildcard character in words and phrases, where * can any substring replacement, including empty string. Example : searching for * will return all content available in the Solr index.
Question mark (?) - Question mark is evaluated as a wildcard character in words and phrases, where it’s used as a replacement for any single character.
Yes, support staff treat all data from customer as Confidential. The Data Exchange mechanism is secure.
Several factors can affect the upload speed. A typical speed can range from 55-80 kb/second depending on the user’s connection, the area where you are located and the amount of internet traffic.
Submit a ticket (Support-> Support Services-> Tickets) for installation service requests, troubleshooting installations or requests for software you cannot access online.