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Customer Registration Help

Schlumberger respects your privacy, and will not share your personal data without your consent. More information is available in our Privacy Statement​.

1. Who should register on
Registration is for existing Schlumberger Software customers only and who have a current software license and maintenance agreement.
2. Why should I register on
Registration will enable you to access our extensive online technical support content, download the latest software products, contribute to community forums and purchase/download Ocean plug-ins.
3. What if I do not receive my registration confirmation email?
Please check your spam or junk folder, and add to your list of approved e-mail addresses. If you still do not receive your confirmation e-mail, please contact
4. How do I change my password?
You can change your password from your profile settings in My Account.
5. What is my User Name?
Your username is your company email address you used for registration.
6. Is there a way to log in permanently?
You will remain logged in if your browser is configured to store cookies from For help configuring your browser to accept cookies, visit
If you have any questions regarding this registration or experience any problems please contact
The website has a powerful search capability that incorporates Support and Communities content (login required) along with SIS content on  Tips for using the search function can be found here​.