CCC Customer Care Center User Guides
These guides have been created to assist you with using the new CCC support ticket management system.
D&I Customer Care Center User Guide
D&I Customer Care Center Quick Reference Guide
SIS Software Support
If you have any questions regarding registration or experience any other issues with the website, email software-support@slb.com
If you need support for any Product related queries or issues, email CustomerCareCenter@slb.com
Single Sign-on Authentication Service
The following guides have been created to assist you with the new authentication process. All current, or new Support or Ocean customers will be required to re-authenticate their user profile.
Multi-Factor Authentication - overview of the authentication process
Existing Support Customer - you have an existing login for Software Support or the Ocean Store
New Support Customer - you have not registered yet
Pre-Approved Support Customer - you have received an invitation to register for Support
How To Guide
Cameron Support
For SUS related questions, email Cameron Services.