CCC Customer Care Center User Guides
These guides have been created to assist you with using the new CCC support ticket management system.
SIS Customer Care Center User Guide
SIS Customer Care Center Quick Guide
SIS Software Support
If you have any questions regarding registration or experience any other issues with the website, email firstname.lastname@example.org
If you need support for any Product related queries or issues, email CustomerCareCenter@slb.com
Single Sign-on Authentication Service
The following guides have been created to assist you with the new authentication process. All current, or new Support or Ocean customers will be required to re-authenticate their user profile.
Multi-Factor Authentication - overview of the authentication process
Existing Support Customer - you have an existing login for Software Support or the Ocean Store
New Support Customer - you have not registered yet
Pre-Approved Support Customer - you have received an invitation to register for Support
How To Guide
For SUS related questions, email Cameron Services.