ERROR: My login failed
Please contact firstname.lastname@example.org
SUPPORT: Can I register with a Chinese, Russian or Arabic E-mail address?
While other language can be used, each will be translated/converted to English text. We ask that you use only English characters to create your registration.
SUPPORT: Help with choosing a password
• Must be between 8 and 12 characters
• Must include at least 1 upper-case character (A-Z)
• Must include at least 1 lower-case character (a-z)
• Must include at least 1 numeric character (0-9)
• Permitted special characters: ! @ # % * ( ) +
WORKFLOW: I didn't receive my registration confirmation e-mail
If you have not receive the message, please check your spam folder, and add @slb.com to your list of approved e-mail addresses. If you still have not receive your confirmation e-mail, please contact email@example.com.
WORKFLOW: I forgot my password
Click on the forgot password link on the Login
page, enter and confirm your registered company email, then click Submit. You will be sent a temporary password to your registered email address. Use the temporary password to login and change password.
WORKFLOW: I have a new e-mail address
If your company email address has changed, email firstname.lastname@example.org. A site administrator will update this information.
WORKFLOW; I have changed employers
If you are changing companies, you will need to Register
your new details.
WORKFLOW: I have moved to another country with my company
If you are working for the same company, email email@example.com. A site administrator will update this information.
WORKFLOW: What is my user ID?
Your user ID is your e-mail address.