We are currently experiencing phone routing difficulties with our Customer Care Centers (Toll free numbers only) in Indonesia, Malaysia, Brunei Darussalam, Singapore, Philippines, Thailand, Vietnam, Australia, New Zealand, Papua New Guinea and Timor Leste.
For time being, we are contactable though +62 21 2995 2424 or submit all Software Support tickets using the online support tool “Tickets” or email the Customer Care Center at email@example.com.
Outages have also been reported for Argentina, Bolivia and Canada. For these countries, please email the Customer Care Center or create a Support ticket online.
We apologize for the inconvenience this issue has caused.Less..