****Customer Care Center (CCC) Upgrade****
Date: 10th February 2023 @ 5pm CST/11pm UTC
- Estimated Outage Duration:
- 8 hours
- Why are we doing this?
- To upgrade CCC to a later version
- During the upgrade:
- There will be no access to CCC for both clients and agents.
- Support requests can still be made via phone and any requests made by email will be addressed by the agents once they have regained access to CCC.
- What will happen after the upgrade?
- The Customer CCC URL: https://www.customercarecenter.slb.com will work as usual
