COMMUNITIES MAINTENANCE OUTAGE:
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The Private Communities and Discussion Forums will be unavailable during a scheduled maintenance period as we migrate to a new version of the Software site. The outage will begin on 16-May. We apologize for this inconvenience.
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Software Support
Delivering the highest quality technical support in the industry
Software Support
Resources
These resources are included in your software maintenance agreement.
Product Support
Find support information related to your products
Petrel
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Techlog
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Avocet
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Studio
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Ocean
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Omega
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Click the "More" link to explore more Products.
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Support Resources
Identify and resolve issues quickly with a variety of help resources and how to videos
Support Resources
Identify and resolve issues quickly with a variety of help resources and how to videos
Knowledge base
search a wealth of information based on worldwide experience
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Software Download
access the latest software and release information
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Support Information
access site documentation, videos, FAQs, and maintenance guides
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Support Library
access product documentation, industry articles, videos and presentations
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Support Services
Access a variety of technical assisted support services and submit Support request
Support Services
Access a variety of technical assisted support services and submit Support request
Tickets
submit, update and track your support requests online
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Data Exchange
exchange data with our expert support staff - safely and securely
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Remote Session
join a remote session with you technical support engineer
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Escalate
escalate quality support issues
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Petrel Guru—Quality Reporting
Quality checking and reporting become seamless, standardized and interactive with Petrel Guru, speeding up any decision process associated with the QC results.
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Knowledge Base
Read the most popular articles based on user feedback
KB Dashboard
New
30
+30.43%
Modified
75
+70.45%
Retired
4
-7.69%
Total
8729
+0.2%
Video: BluCube Solution
The BluCube E&P application infrastructure solution optimizes performance of Schlumberger software, while both lowering costs and supporting third-party E&P software.
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News
Check the latest news and technical alert for your software
Schlumberger Software Additional Links
Need Help?
Call Or Email Support
Call or Email your local support center for support related services.
Call or Email your local support center for support related services.
Support Commitment
Our objective is to deliver the highest quality technical support in the industry. Schlumberger Software Support is certified by the TSIA (Technology Services Industry Association), ensuring that we provide leading edge, best practices in technical software support.
