Support Contact Details

To submit a software or service inquiry (create a ticket) by phone to your local support center, select your country to view the appropriate numbers. If your country is not listed please refer to the nearest location for assistance. Registered users can submit tickets by email or online. All tickets can be viewed and updated online.

Phone Routing Information
The system can handle keypad and voice activated answers. To use the keypad:
Call Support, after the greeting select one of the following:
  1. GeoFrame
  2. Petrel
  3. Reservoir Simulation (incl. Petrel RE)
  4. Production
  5. Techlog
  6. Merak
  7. Other
    1. Drilling
    2. PetroMod
    3. Information, Data Management
    4. Infrastructure Services
    5. Training
    6. Product demonstrations, quotes, licensing
    7. Other

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For other questions use:

1 for  Yes

2 for No

Use * to repeat menu options.